Reduce your I. T. costs.
While others perform a song and dance to justify their high prices for Managed IT services, TekNación is upfront and fair with our pricing. Managed IT Services The most economical and effective solution is to have us completely manage all of your IT infrastructure with our Managed IT services. For a low monthly fee your business can benefit from features like; unlimited remote support, security software installed on all managed computers, 24/7 monitoring and management and many more. You can also opt to free yourself from the stress of having to purchase and service desktop computers by having the computers included with your service. Our Managed IT Services are customized to the specific needs of your business. Therefore, we are unable to accurately publish any pricing. What we can do, to give you an idea, is tell you that a small business with about 10 computers to manage will pay less then the cost of one IT personnel. Even if said business chooses our all-inclusive service which includes services and desktop computers.
On-Call Service When you use us on an on-call basis the list of services is simplified and design to cover a range of services while still being very affordable. These same services are also available when you use our Managed IT services, except the pricing is discounted. For on-call service clients, payment for services is expected when service is completed. For Managed IT services clients, the charges and fees will be invoiced additional to the monthly service fee.
Service
Description
Cost On-Call
Cost Managed IT
On-Site Visits
Whenever an issue can't be solved over the phone or if the issue requires that the tech be physically present then we will visit your site.
$75 per hour
$60 per hour
Travel Fee
There is a travel fee associated with each on-site visit. This is a one-time fee per visit.
$15 per visit
$10 per visit
In-Shop Repairs (Screen and hard drive replacements)
Some repairs have to be performed off-site at our repair shop. Shop repairs are fixed price for the labor. All parts are priced separately. The fee for this particular repair applies to laptop screen replacements and hard drive replacements for all types of computers.
$75 per repair
$65 per repair
In-Shop Repairs (all other repairs)
Some repairs have to be performed off-site at our repair shop. Shop repairs are fixed price for the labor. All parts are priced separately. The fee for this particular repair applies to all other repairs such as; virus infection repair, Operating System re-installation, etc.
$65 per repair
$55 per repair
Remote Support
Some repairs have to be performed off-site at our repair shop. Shop repairs are fixed price for the labor. All parts are priced separately. The fee for this particular repair applies to all other repairs such as; virus infection repair, Operating System re-installation, etc.
$45 per hour (after-hours=$65 per hour)
Free (after-hours=$45 per hour)
Remote Support Training
When providing Remote Support we are doing so under the impression the user is familiar with how to use the equipment and software and that the reason for the support call is that the equipment or software is not functioning as it is supposed to function. If during the support session we have to train the user then the support session is considered a training session.
$55 per hour (after-hours=$75 per hour)
$45 per hour (after-hours=$65 per hour)
Emergency Service Fee
Every service offered is scheduled for next availability. Depending on time of request and workload it could be scheduled for next day. If the issue requires immediate attention then the service offered will incur an additional fee.
$50 per incident
$50 per incident
Reduce your I. T. costs.
While others perform a song and dance to justify their high prices for Managed IT services, TekNación is upfront and fair with our pricing. Managed IT Services The most economical and effective solution is to have us completely manage all of your IT infrastructure with our Managed IT services. For a low monthly fee your business can benefit from features like; unlimited remote support, security software installed on all managed computers, 24/7 monitoring and management and many more. You can also opt to free yourself from the stress of having to purchase and service desktop computers by having the computers included with your service. Our Managed IT Services are customized to the specific needs of your business. Therefore, we are unable to accurately publish any pricing. What we can do, to give you an idea, is tell you that a small business with about 10 computers to manage will pay less then the cost of one IT personnel. Even if said business chooses our all-inclusive service which includes services and desktop computers.
On-Call Service When you use us on an on-call basis the list of services is simplified and design to cover a range of services while still being very affordable. These same services are also available when you use our Managed IT services, except the pricing is discounted. For on-call service clients, payment for services is expected when service is completed. For Managed IT services clients, the charges and fees will be invoiced additional to the monthly service fee.
Service
Description
Cost On-Call
Cost Manage d IT
On-Site Visits
Whenever an issue can't be solved over the phone or if the issue requires that the tech be physically present then we will visit your site.
$75 per hour
$60 per hour
Travel Fee
There is a travel fee associated with each on- site visit. This is a one- time fee per visit.
$15 per visit
$10 per visit
In-Shop Repairs (Screen and hard drive replaceme nts)
Some repairs have to be performed off-site at our repair shop. Shop repairs are fixed price for the labor. All parts are priced separately. The fee for this particular repair applies to laptop screen replacements and hard drive replacements for all types of computers.
$75 per repair
$65 per repair
In-Shop Repairs (all other repairs)
Some repairs have to be performed off-site at our repair shop. Shop repairs are fixed price for the labor. All parts are priced separately. The fee for this particular repair applies to all other repairs such as; virus infection repair, Operating System re- installation, etc.
$65 per repair
$55 per repair
Remote Support
Some repairs have to be performed off-site at our repair shop. Shop repairs are fixed price for the labor. All parts are priced separately. The fee for this particular repair applies to all other repairs such as; virus infection repair, Operating System re- installation, etc.
$45 per hour (after- hours=$ 65 per hour)
Free (after- hours=$ 45 per hour)
Remote Support Training
When providing Remote Support we are doing so under the impression the user is familiar with how to use the equipment and software and that the reason for the support call is that the equipment or software is not functioning as it is supposed to function. If during the support session we have to train the user then the support session is considered a training session.
$55 per hour (after- hours=$ 75 per hour)
$45 per hour (after- hours=$ 65 per hour)
Emergency Service Fee
Every service offered is scheduled for next availability. Depending on time of request and workload it could be scheduled for next day. If the issue requires immediate attention then the service offered will incur an additional fee.
$50 per incident
$50 per incident
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